Shipping Policy

At ModaQ, we strive to ensure that your shopping experience is seamless from the moment you place your order to the time it reaches your doorstep. Please review our shipping policy for detailed information regarding delivery times, shipping charges, and more.

Shipping Destinations

We ship to all major locations across India. Please note that certain remote areas may experience longer delivery times.

Processing Time

  • All orders are processed within 1-2 business days (excluding weekends and public holidays).
  • You will receive a notification once your order has been dispatched, along with tracking details to monitor your shipment.

Delivery Times

  • Standard Delivery:
    Orders are typically delivered within 5-7 business days from the date of dispatch, depending on the location.
  • Express Delivery:
    Express shipping options are available at an additional cost. Express deliveries usually take 2-3 business days. Please choose this option at checkout if you require faster delivery.

Delays

While we aim to deliver within the stated timeframes, unexpected delays can occur due to external factors such as weather conditions, courier delays, or logistical issues. In such cases, we will keep you informed and do our best to ensure prompt delivery.

Order Tracking

Once your order is shipped, we will provide a tracking number via email. You can use this number to track your shipment on our courier partner’s website.

Shipping Address

  • Please ensure that the shipping address provided at the time of checkout is accurate. We are not responsible for any delays or delivery failures due to incorrect or incomplete address details.

Lost or Damaged Packages

  • In the rare event that your package is lost or damaged during transit, please contact our customer service team at kkapparels24@gmail.com within 48 hours of receiving the tracking information or damaged product. We will work with the courier to resolve the issue and, if eligible, send a replacement product.

Contact Us

For any questions or concerns related to shipping, please feel free to reach out to our support team at kkapparels24@gmail.com.